Bug Fixes & Issue Resolution
Identify, troubleshoot, and resolve application, website, and system issues.
Service
Maintenance & Support
Reliable ongoing maintenance, monitoring, updates, fixes, and technical support to keep your digital products secure, stable, and running smoothly.
$250 – $500 / month – Custom
- Next.js
- React
- TypeScript
- Node.js
- MongoDB
Keep your websites, applications, SaaS products, and business systems healthy after launch with structured maintenance and responsive technical support. Graphion provides ongoing monitoring, updates, bug fixes, performance improvements, security maintenance, backups, and operational support so your team can focus on the business instead of technical issues.
Problem
Digital products require continuous updates, monitoring, security maintenance, bug fixes, backups, and technical attention after launch. Without ongoing maintenance, small issues can become outages, security risks, performance problems, or expensive emergency fixes.
Solution
Graphion provides structured ongoing maintenance and support based on the needs of your product. We monitor systems, resolve issues, apply updates, maintain backups, improve performance, and provide technical assistance to keep your digital operations stable.
Features
What the engagement includes.
Security & Dependency Updates
Keep frameworks, libraries, packages, and application dependencies maintained and up to date.
Performance Monitoring
Monitor application health and investigate performance issues before they become major problems.
Backup Management
Maintain reliable backup processes and help verify recovery readiness.
Uptime & Availability Support
Respond to service interruptions and help restore affected systems.
Database Maintenance
Support database health, optimization, cleanup, and operational troubleshooting.
Technical Monitoring
Track important application, server, and infrastructure signals to identify issues early.
Content & Configuration Updates
Handle agreed technical updates to websites, applications, settings, and system configurations.
Ongoing Improvements
Implement small technical improvements and refinements as the product evolves.
Technical Support
Provide a dedicated technical channel for maintenance requests, troubleshooting, and operational assistance.
Benefits
Why clients staff this.
Reduced Downtime
Ongoing monitoring and support help identify and resolve issues before they disrupt operations for long periods.
Better Security
Regular updates and maintenance reduce avoidable technical and dependency-related risks.
Predictable Support
A structured maintenance arrangement gives your team a clear way to request and manage technical work.
Longer Product Lifespan
Continuous maintenance keeps digital products usable, compatible, and easier to improve over time.
Process
How the work moves.
01
Technical Review
Review the existing website, application, infrastructure, dependencies, monitoring, backups, and known issues.
02
Support Setup
Define the maintenance scope, communication process, access requirements, priorities, and support workflow.
03
Monitoring & Maintenance
Monitor agreed systems and perform routine updates, maintenance, backups, and technical checks.
04
Issue Resolution
Investigate reported problems, identify root causes, and implement appropriate fixes.
05
Testing & Verification
Test fixes and maintenance changes to confirm that important functionality continues to work correctly.
06
Reporting & Improvement
Provide relevant maintenance updates and identify opportunities for performance, security, and reliability improvements.
Stack
The tools this engagement actually runs on.
Next.js
Stack
React
Stack
TypeScript
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Node.js
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MongoDB
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PostgreSQL
Stack
Docker
Stack
AWS
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Azure
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Vercel
Stack
GitHub Actions
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Nginx
Stack
Linux
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Redis
Stack
Next.js
Stack
React
Stack
TypeScript
Stack
Node.js
Stack
MongoDB
Stack
PostgreSQL
Stack
Docker
Stack
AWS
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Azure
Stack
Vercel
Stack
GitHub Actions
Stack
Nginx
Stack
Linux
Stack
Redis
Stack
Pricing
Packages, not guesswork.
Monthly maintenance and support pricing depends on the size of the system, support requirements, infrastructure, expected workload, and response needs. Custom plans are available for larger or business-critical systems.
Essential Support
$250/ month
- — Routine maintenance
- — Bug fixes
- — Dependency updates
- — Basic monitoring
- — Backup checks
- — Technical support
Ongoing maintenance and technical support for smaller websites and applications.
Recommended
Business Care
$500/ month
- — Everything in Essential Support
- — Performance monitoring
- — Security maintenance
- — Database maintenance
- — Priority issue handling
- — Ongoing technical improvements
- — Maintenance reporting
Comprehensive ongoing support for active business websites and applications.
FAQ
Straight answers.
What types of systems can you maintain?
We can support websites, web applications, SaaS products, business systems, APIs, databases, and cloud-hosted applications depending on the technology and access available.
Can you maintain a system built by another developer?
Yes. We can review the existing system, understand its architecture and deployment setup, and establish a maintenance workflow before taking on ongoing support.
Do you provide emergency support?
Emergency and priority support can be included in custom maintenance arrangements depending on the required response expectations and system criticality.
Does maintenance include new features?
Routine maintenance covers agreed maintenance work and improvements. Larger new features or substantial development work can be scoped separately.
Can you manage hosting and deployments?
Yes. Where the infrastructure is within the agreed scope, we can support hosting configuration, deployments, monitoring, backups, and related DevOps tasks.
Do you offer monthly support plans?
Yes. Maintenance & Support is structured primarily as an ongoing monthly service, with custom arrangements available for larger systems.
Clients
In their words.
“They treated our operations people as the customer. That is rarer than good code.”
“The first demo was a working slice, not a slide. We signed the next phase the same week.”
Custom project
Need a Custom Maintenance Plan?
Tell us about your website, application, SaaS product, or business system and the level of ongoing support you need. We can create a maintenance plan around your technical environment and operational requirements.